Refund policy
# 30-Day Return & Refund Policy
Thank you for shopping at [Your Store Name]! If you are not completely satisfied with your purchase, we’re here to help.
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### 1. Returns
We accept returns up to **30 days** after your item has been delivered.
To be eligible for a return:
* Your item must be unused, unworn, and in the same condition that you received it.
* Items must be in their original packaging with all tags attached.
* Proof of purchase (such as your Shopify order number or order confirmation email) is required.
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### 2. How to Initiate a Return
To start a return, please visit our online return portal at **[Insert Return Portal Link or "Log into your account"]** or contact us at **[support@yourdomain.com]** with your order number and reason for return.
If your return is accepted, we will send you a return shipping label, along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
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### 3. Return Shipping & Fees
* **Standard Returns:** Customer is responsible for return shipping costs (a flat rate of $[X.XX] will be deducted from your total refund / or prepaid label provided upon request).
* **Damaged or Incorrect Items:** If your order arrives damaged, defective, or incorrect, please contact us immediately at **[support@yourdomain.com]** with photos of the item. We will provide a free return label and process a replacement or full refund right away.
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### 4. Non-Returnable & Final Sale Items
Certain types of items cannot be returned:
* Gift cards
* Final sale / Clearance items
* Personal care, hygienic, or customized/perishable products
* Downloadable digital items
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### 5. Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
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### 6. Refunds
Once we receive and inspect your return, we will notify you by email whether your refund has been approved.
* **Approved Refunds:** If approved, your refund will be processed automatically back to your original payment method within **5–10 business days**.
* **Processing Delays:** Please note that financial institutions may take additional time to post the credit to your account balance.
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### Contact Us
For any questions regarding returns or refunds, please reach out to us:
* Email: Fairfield798@gmail.com
* **Business Hours:** [e.g., Monday–Friday, 9 AM – 5 PM EST]
* **Address:** 43 crieff road perth ph12rp